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Old 12-26-2019, 02:57 PM
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Default Woman claims Brazilian laser hair removal at spa from dinkess gave her second-degree burns


Woman claims Brazilian laser hair removal at spa gave her second-degree burns
By Priscilla DeGregory
December 25, 2019 | 11:13am | Updated

A hair-removal worker pinned down a writhing Manhattan client and scorched her with laser equipment while giving her a Brazilian — leaving the woman with severe burns on her genitals and buttocks, a new lawsuit says.

The session-gone-awry was so painful that plaintiff Kara Elizabeth Haines, 46, “was moving and contorting her body to avoid the extreme heat from the laser … because of the extreme discomfort,” the suit says.

But cosmetologist Phong “Linda” Thi Nguyen “held the plaintiff down, pinning her,” despite Haines’s “protestations” at the Organic Elements Spa NY on West 35th Street, according to the Manhattan Supreme Court suit.

The session left Haines with “disfiguring’’ second-degree burns on her twat, the suit says.

Haines says in her suit that she paid $347.51 for a six-session package for the hair-removal process.

Nguyen performed the first procedure on her Dec. 29, 2017, and the “setting on the machine was too high for [Haines], causing pain,” the court papers say.

So Haines made sure to see another employee for her next three sessions, which occurred without incident, the suit says.

Then on her fifth session, Haines’s preferred cosmetologist was out of the country, and she was told she would have to see Nguyen again, the court documents say.

Haines asked the spa’s receptionist scheduling the appointment to tell Nguyen “to be careful with the laser-hair removal during the next session because Plaintiff did not want to experience the same pain as experienced in her first session with Nguyen,” the suit claims.

Before the treatment started, Haines also personally asked Nguyen to use caution when setting the machine, according to the lawsuit.

But Nguyen again allegedly set the machine so hot that Haines was twisting in discomfort, the suits says.

Haines told Nguyen about the pain “both before and during the session,” to no avail, the court papers say.

She was burned so badly in her nether-regions that she had to see a doctor and was prescribed burn medication and painkillers, the suit says.

Haines did not go back for her final session.

She eventually made a claim with the Better Business Bureau and with the state’s Licensing Division, the suit says.

Her suit says Nguyen and the spa acted with “reckless disregard’’ and in a manner that “smacks of intentional wrongdoing,” and she is seeking unspecified financial damages.

Haines and her lawyer declined comment.

No one picked up the phone at the spa when The Post called Monday and Tuesday, and an e-mail to the business went unanswered Tuesday.
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